Our Vision
Our vision at Ritchies is to be the Friendliest Team in the Supermarket and Liquor Industry. Our teams work hard in a fast-paced industry but we also encourage having a bit of fun along the way too. Our team members live in the communities we serve and are encouraged to support local by stocking products that are local and the products our locals love. Each day we aim to bring to life our vision of being The Friendliest Team in the Supermarket and Liquor Industry in all our actions.
Our Culture
Ritchies believe every team member is unique, valued and should be given equal opportunity to contribute to the performance of the business, safely, through diversity of thought and opinions. We also believe the recognition and inclusion of our individual differences creates genuine pride and a supportive team culture, which enhances the performance of Ritchies and its commitment to our customers and team members.
Ritchies are committed to ensuring we create an empowering, inclusive and diverse workplace which represents each team members’ individual differences, the values of the business and the communities we serve each day.
Why work at Ritchies?
If you are a team player, enjoy a challenge, and strive for excellence you will go very far in Ritchies. At Ritchies, you are rewarded for your hard work and vision when you think outside the square. Ritchies is a company that believes its people are its most valuable asset and we have a strong history of promoting from within. Many of the top executives within Ritchies have worked their way up from the shop floor to their positions today. At Ritchies the sky is the limit for your career and for your personal growth.
At Ritchies, we are committed to fostering an inclusive and supportive workplace for all of our team members. We take pride in our dedication to equality, diversity, and providing opportunities for everyone to thrive.
We are pleased to announce that, once again, the Australian Government has assessed our business under the Workplace Gender Equality Act 2012, and we have been certified as compliant for the 2023-24 reporting period. This certification is a testament to our ongoing efforts to ensure a gender-equitable work environment that values and respects all employees.
By joining Ritchies, you’re not only becoming part of a company that values its people—you’re also joining a team that is actively committed to creating a fair and inclusive workplace for everyone.
Reward & Recognition
Ritchies believes in celebrating our team members and their successes. There are a variety of ways our team can be recognised for their contributions.
- Ritchies Over & Above Recognition (ROAR) Cards and Friendliest Team Member Awards - Our management teams are encouraged to recognise exceptional individual work on a frequent basis. When our team members receive 3 cards they are rewarded financially.
- Ritchies Champion - This award is for individuals who have contributed ‘above and beyond’ towards the achievement of Our Values and Commitments. This is a great opportunity to acknowledge outstanding contributions.
- Years of Service Awards - These awards formally recognise individual Team Members for their long period of dedication to Ritchies. These are awarded after 10 years continuous service and at intervals of five years thereafter. We have many team members who have started in store during high school and grown within our stores to have a successful career worth celebrating.
Do you get a staff discount at Ritchies?
Yes. At Ritchies we do not have a minimum time you are required to work for us before you receive a discount at our stores. Once you commence work with Ritchies you will be issued with a Staff Discount card. This card must be scanned at the registers during the transaction. Upon scanning of this card, you will receive a 5% discount on your goods purchased from the store, and an additional 5% when spending over $100.
This Staff Discount Card will be handed back should you cease employment with Ritchies Stores.
Applying for your first job?
We know this is an exciting time for you. Many of the managers and leaders in store started at Ritchies for their first job too.
There are some things you need to know to help getting started:
- You need to have an Australian Tax File Number (available to apply at the Post Office)
- You need to be a minimum of 15 years old
- Parental or Guardian permission is required (if under 18 years old)
- Training will be performed online and on the job
- You need to have a commitment to following safe work practices and Ritchies policies
- You need to be flexible with availability to work at nights and on weekends
*Most Ritchies stores do not have night fill and most shifts finish when stores close.